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Terms and conditions and data privacy policy

GRACEFUL – Planet Hotels, Lda, is the owner of Hotel Cidadela.
The data collected for the subscription to the Hotel Cidadela's newsletter are transmitted on the secure line "https", as well as the whole site runs on https.
Newsletters subscribers will receive information about our offers and deals. If you wish to cancel your subscription, please remove your e-mail from our website.
All personal details required during the reservation will be only used to confirm your stay and later added to our data base for marketing on offers and information. You can always cancel the subscription in the link informed on your email.

Your personal information is only used by Hotel Cidadela and will not be transferred to third parties. All personal information from visitors, subscribers and customers of our website shall be treated in accordance with the law on the protection of personal data (Law nº 67/98).

Images and information displayed at Hotel Cidadela website can be outdated; Hotel Cidadela can modify the information without notice to any user or entity. For more information regarding all the content displayed in this website, including the “Terms and Conditions”, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.